Frequently asked questions

Meetntrain is a platform that allows you to find events happening around you, connect you with individuals of similar interests or help you host events and communities.

All you have to do is go to the event that you want to register in and Join it.

The event organizer decides whether the cost of the event and the payment method. Events can be free, paid online or paid on attendance on the event day.

Yes, if you choose to cancel your registration at any time before the "Lock in date and time" the full amount that was paid will be refunded to your in app wallet, this money can then be used for any other online paid events.

First you will need to create a brand or a community to host your event. Once that is done You can simply host an event and share it with other users on the app or outside the app.

From your user settings click on Organizer Verification and submit a verification form. Once you have been verified you can host events that are paid online at a deductible commission.

Once an event is completed. The total amount that was paid will be counted towards your account and paid out every month on the 15th and the end of the month. You can also request an instant payout if your account balance is above 500 AED where the money will be transferred the next day.

When creating online events, You will have to select the lock in date and time. This specifies the deadline where users can cancel their booking and the organizer can cancel the event. On lock in date and time the number of confirmed attendance is compared to the minimum number of spots that is specified by the organizer. If the number is not met, the event will be auto cancelled and the money returned to the users.

Individuals, companies or brands can host events and receive payments online. We streamline the whole process or organizing spots events.

You can email us at meetahmed@meetntrain.com for any support inquiries.